SERVPRO of Montgomery Employee Photos

Bruce Bowen (Co - Owner) - President SERVPRO of Montgomery North

Bruce took over the family business in 2004 in the role of President. Since 1977, the Bowens have been expanding their franchise number along with the capabilities to service many local municipalities. One of 13 National Disaster Recovery Teams is centered here where Bruce sits in the key role of oversight and management. This Extreme Team is outfitted to cover any natural disaster or single event in the U.S. at a moment's notice. These large commercial restorations have resulted in the franchises reaching top volume production year after year. Bruce has worked his way up and has attained IICRC Certifications along the way. Some are WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), ASD (Applied Structural Drying), CDS (Commercial Drying Specialist), and AMRT (Applied Microbial Remediation Technician.)

Brian Bowen (Co-Owner), Vice-President SERVPRO of Montgomery North

Brian is the operation force that drives the service end of the SERVPRO franchises. He has been an integral part of the family business for quite a few years. He runs the day-to-day operations of five SERVPRO franchises. He is deeply committed to providing the best and fastest service possible to a local community fire damaged home or a large commercial Extreme Team response on the other side of the country. His job knowledge is extensive as demonstrated by his many qualifications. He is IICRC Certified in JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner), CCT (Carpet Cleaning Technician), and Health & Safety. He also has IICRC Certificates for ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), WRT (Journeyman Water Remediation Technician), NADCA and Lead Renovator Certified.

Shonta Barnes

Shonta Barnes has been with SERVPRO for 8 years. She is the Operations Manager and supervises the crews and makes sure we always do a good job with quality work. She also problem solves when it’s necessary. Shonta fills in as need for various departments and has been in the restoration industry for 17 years. Shonta has IICRC Certifications in FSRT (Fire & Smoke Remediation Technician), WRT (Water Remediation Technician) and ASD (Applied Structural Drying). She enjoys riding ATVs and traveling for fun. 

Chris Roberts

Chris Roberts is the Sales and Marketing Director of SERVPRO of Montgomery and SERVPRO of Prattville. Chris has been a part of the SERVPRO team since 2001, Holding serval positions as a Sales and Marketing Representative, prioject Manager and Sr. Project Manager. His expertise encompasses all categories of our restoration services, Water, Fire, & Mold. He synchronizes, through his Sales and Marketing team, the coordinated efforts required that benefit SERVPRO through relationship building, educational programs, lead generation and awareness. His expertise is shown in his credentials that include IICRC Certifications: WRT (Water Remediation Technician), AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Remediation Technician).

Cheryl Folmar

Cheryl is the Office Manager at SERVPRO of Montgomery North. She has a BS in Psychology and is a Certified Public Bookkeeper. She has been with SERVPRO since 2010 and is highly trained in production procedures. She is IICRC Certified in WRT (Water Remediation Technician) and ASD (Applied Structural Drying.) Cheryl has years of T & M (Time and Materials) Large Loss experience and is FSRT (Fire and Smoke Remediation Technician) certified. She handles all aspects of running our office with skills in Quick Books Pro/ Premier Certified User, and two SERVPRO Corporate Proprietary software programs Xactimate 27.5 Level 3 Certified User, and Xactimate 28 Level 3 Certified User. From Compliance to job filing to customer satisfaction, Cheryl is a key to our Montgomery teams success.

Michelle Petty

Michelle Miller has been working at SERVPRO of Montgomery since September 2009. She graduated from Troy University with a Master's in Human Resources Management and a Bachelor's in Business Administration. Her job responsibilities include managing workers compensation claims, managing unemployment claims, recruiting and interviewing all job applicants, providing orientation for new hires, managing payroll weekly for all employees, and conducting exit interviews. Michelle also manages benefits administration as Group Administrator for Blue Cross/Blue Shield, updates all documentation yearly for labor law and OSHA requirements. In Michelle's free time she enjoys to read, write and watch scary movies! The scarier the better.   

Beth Bowen

Beth is part of the family that owns SERVPRO of Montgomery North. She is the Accounts Payable/ Payroll Manager. She handles who gets what, and helps with the daily cash flow of the branch. She is in close coordination with the HR manager to make sure proper procedures are followed. Beth has been on staff since 2001.

Kara Faulkner

Kara is an Assistant Office Manager at SERVPRO of Montgomery. She is IICRC Certified in WRT (Water Remediation Technician) and ASD (Applied Structural Drying.) Kara brings field experience to her current position. She is also an Xactimate 27.5 Level 2 Certified User, using this skill in the central hub of our business.

Vanessa Howard

Vanessa is our Accounts Receivable Clerk at SERVPRO of Montgomery North. She records and documents the collections necessary to keep a viable business going. She has been on staff since 2015.

Jennie Grant

Jennie Grant is a Key Account Manager at SERVPRO of Montgomery North since 2010. She concentrates on the Montgomery & Tallassee areas. Some of her main clients are the Tallassee Chamber of Commerce, Alabama Retirement Homes, and The Rotary Club. She is IICRC certified in WRT (Water Remediation Technician) and is punctual with her appointments.

Steve Evans

Steve is a Commercial Business Development/Key Account Manager at SERVPRO of Montgomery North since 2012. His political experience and contacts have been instrumental in helping our Franchise. He is vested in Government Associations and the Montgomery Chamber of Commerce. He served as Assistant Secretary of the State under Governor Guy Hunt, Admin Assistant to Governor George Wallace, and Assistant Director of Alabama Development Center under Governor Jim Folsom. Steve has an IICRC Certification in WRT (Water Remediation Technician) that rounds out his resume.

Betsy Bowen

Betsy is a Commercial Business Development and Key Account Manager / Commercial for SERVPRO of Montgomery North since 2014. She is an active member of the family Franchise. Her meetings with The Montgomery Chamber of Commerce and The American Red Cross (board member) illustrate our community involvement and dedication to aiding our local residents. We are proud she is part of our Family.

Greg Gasz

Greg is the Warehouse Manager and Commercial Loss Resource Coordinator for SERVPRO of Montgomery North since 2015. His job is to make sure that all technicians have the right equipment, cleaning products, and vehicles available for locally scheduled jobs or national emergency requests. This is a large task since he tracks the inventory for our SERVPRO Disaster Recovery Team, one of only 13 nationwide. Special kudos to Greg for trekking down to the Houston Storm Flooding.

Charles Kaiser

Charles is a Project Manager at SERVPRO of Montgomery North since 2014. His primary focus is on Water and Fire Restoration. He meshes well with the Senior Project Manager to distribute work assignments to the Production Managers. His intercommunications with the office staff guarantee a well-run operation. Charles has IICRC Certifications in WRT (Water Remediation Technician) and ASD (Applied Structural Drying).

Vicki Dobbins

Vicki is a Production Manager at SERVPRO of Montgomery North since 2001. She focuses Fire Restoration for the Pack-Out & Inventory. She oversees the cleaning and the return of fire damaged items to the businesses and homes of our customers ensuring the complete satisfaction of their restored possessions. Vicki has been IICRC Certified for FSRT (Fire & Smoke Remediation Technician), WRT (Water Remediation Technician) and ASD (Applied Structural Drying).

Gerry Dobbs

Gerry is a Production Manager at SERVPRO of Montgomery North since 2011. He supervises Water Restoration and scheduled and emergency Duct & Carpet cleaning services. He schedules the jobs and ensures our business clients and homeowners are completely satisfied with the cleaning and sanitizing that they received. Gerry is also IICRC Certified FSRT (Fire & Smoke Remediation Technician), WRT (Water Remediation Technician) and ASD (Applied Structural Drying).

Ashley Snell

Ashley joined the SERVPRO of Montgomery North family in October of 2018 as a Marketing Representative focusing on business and families here in the Montgomery area. She is from Montgomery and attended private primary and secondary schools before attending Troy University. A background in marketing (social media and physical), sales, customer service, and even some construction has given her some unique skills and a reputation as a problem solver. Ashley has her IICRC certification as a WRT (Water Remediation Technician) and is eagerly looking forward to gaining more certifications and experience in this industry. She has recently become active in the Capital City Kiwanis Club and the Montgomery Chamber of Commerce. Ashley spends her free time with her family focusing on her two daughters. As a “gymnastics mom” most weekends you can find her traveling to a meet somewhere in the southeast (so far!)

Terri Rouleau Long

Terri joined the SERVPRO team as Job File Coordinator in August 2018. In February 2019, she was awarded and recognized by the company as "Administrative Assistant of the Year". Terri has her IICRC in Water Damage Restoration. She majored in psychology while attending AUM and has a combined 16+ years in customer service and office administration. Terri is a proud mom of one and in her spare time enjoys fishing and anything outdoors. Lastly, she enjoys her job and feels very blessed to be a part of the SERVPRO team.

Lamare Rudolph

Lamare Rudolph is a Crew Chief at SERVPRO of Montgomery North since 2013. He is experienced in HVAC Cleaning, both Residential & Commercial. As a highly skilled IICRC Certified WRT (Water Remediation Technician), he shone brightly by joining our Storm Disaster Recovery Team that traveled down to Houston recently to aid the flood victims.

Robert Brown

Robert Brown is a Production Technician at SERVPRO of Montgomery North since 2016. We welcome him aboard and wish him the best. He specializes in water extraction and Carpet Cleaning. Robert is good with our clients and leaves them satisfied with his efforts.

Ryan Greer

Ryan Greer is a Key Account Manager at SERVPRO of Montgomery and has been with the company since October 2018.? He is the dedicated contact for the Prattville community as well as some of the Montgomery area.? He is an active member of the Prattville Chamber of Commerce and as a life-long resident of the community, his knowledge of the city makes him a valuable resource for our company. Ryan is IICRC certified as a WRT (Water Remediation Technician).

Prior to joining our team, Ryan spent the previous 15 years in Retail Management. In his spare time, you can catch him at one of the local golf courses.