Recent Posts

The Reason Why Flash Floods Are Hazardous | SERVPRO® of Montgomery

11/30/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Montgomery is your local water & flood restoration expert. We will get the job done right, contact us today.

If it is a possibility that any type of severe weather will occur, staying safe is the top priority for everyone in its path. If that severe weather event happens to be a flash flood, staying safe becomes even more vital—and more difficult. Flooding is responsible for many deaths across the country each year, second only to heat in the weather-related fatality category. While any flood is dangerous, flash floods are especially concerning.

The sudden onset and little notice for flash floods makes them extremely hazardous, and they often impact urban areas and other parts of towns that are not used to flooding conditions. However, by knowing the facts, you can be safer in case you are ever faced with flash flooding conditions.

What Are the Risks of Flash Floods?

There is a level of risk associated with any type of flood, but due to the rapid onset of flash flooding, they present more risks than other types. Flash floods typically happen within three hours of heavy rainfall, often happening even sooner than that. With little notice, many people are caught by surprise by flash floods and do not know how to react.

What Is Important to Note About the Flash Flood Warning System?

Staying aware of local weather notices is key if a flash flood is a possibility, as this will provide you with the most accurate overview of rapidly changing conditions. If there is a flash flood watch issued, that means to stay alert, as conditions are ripe for a flash flood to occur.

If that is escalated to a warning, it is important to begin to execute your evacuation or safety plan. If there is a flash flood emergency declared, move as quickly as possible to higher ground.

What Should I Remember About Flash Flood Safety?

If there is a flash flood warning, safety is key—as is being able to think quickly to keep yourself and your family safe. Memorizing these tips can help you plan and execute your evacuation plan safely, even with little notice.

  • Tune into local weather alerts so you can stay up-to-date on conditions.
  • Plan out your evacuation and review the plan with every member of your household.
  • Do not try to cross floodwaters, either on foot or in the car.
  • Do not come into contact with floodwater if possible.
  • Have multiple evacuation routes in mind in case water blocks your path.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Here’s What You Do After Water Damage Happens to Your Home | SERVPRO® of Montgomery

11/18/2020 (Permalink)

SERVPRO® water damage graphic Water damage can be devastating and overwhelming. Take these steps immediately after water damage.

Flooding in your home can be damaging and devastating. Anything from heavy rains to burst pipes and appliance malfunctions can easily land you in this overwhelming position.

Relax, we’re here to help! Here are some steps to take immediately after water damage happens to your home.

Safety First

Your belongings can be replaced, but your family cannot be. Make sure you and your family are safe. Beware of electrical and “slip and fall” hazards. Stay out of rooms where ceilings are sagging should it collapse. Water damage can lead to mold growth within hours which can cause health effects after prolonged exposure. With that said, after you determine that everyone is safe it’s important to act immediately to take care of the problem.

Call Us

Within 24-48 hours, water damage cleanup should begin. There are a few routes you can take from here, but we recommend that you give us a call as soon as possible. After we collect the necessary information to best serve you, we’ll come to your property to assess the damage and get to work.

Start Cleanup

Before we arrive, you might start trying to clean up the mess. Although tempting, don’t use a household vacuum to remove water. Instead, use a mop to clean up excess water. You should gather colored and loose items, like rugs, from floors as they can leave behind a stain should they meet water.

After you’ve done what you can you might find that the rest of the damage requires professional assistance. At SERVPRO®, we have the expertise and equipment to help complete the job.

We got it from here! From there, we’ll take the following steps:

Water Removal

We have powerful pumps and vacuums that can remove up to hundreds of thousands of gallons of water. We’ll use these to minimize further damage to your property. To remove water from hard to reach places, we’ll use air movers and humidifiers.

Cleaning and Sanitizing

Water damage can destroy expensive and meaningful items like furniture and clothing. Furthermore, water damage can leave behind a musty smell. Our specialized cleaning techniques, air scrubbers, and fogging equipment can restore and sanitize your belongings and remove unpleasant odors.

Restoration

Sometimes, restoring your property to pre-water damage condition requires reconstruction. This can range from replacing drywall panels to rebuilding rooms of the property. Whatever solution your home needs, we will do our part in helping you get it.

If you have water damage anywhere in your home you can count on us to help. You can contact us at any hour of the day to learn more about our services or to report damages.

It’s Hurricane Season – Take Steps to Prevent Water Damage | SERVPRO® of Montgomery

11/10/2020 (Permalink)

SERVPRO® of Montgomery Storm Image It’s hurricane season and one of the rainiest months is around the corner. Take steps to prevent and prepare for water damage to your property.

Hurricane rainfall presents opportunity for water damage to your property. Leaks and floods can cause damage to your property and require that you temporarily move out of your building while it’s restored. This presents a challenge as you want to get back to business as usual as soon as possible! Furthermore, severe leaks can lead to floods which can increase your risk of exposure to mold, chemical hazards, injuries, and more.

Fortunately, these inconveniences are preventable! Whether your water emergency occurs in an office building or big box store, it is imperative that you take measures to prevent leaks and damage to your property. Keep a look out for the following:

Damaged Windows

Water can seep through windows that aren’t properly sealed. This can cause mold build-up and damage to walls. Because caulk, the material that’s often used to seal windows, breaks down over time, be sure to have your windows resealed regularly.

Broken Pipes

Changes in pressure throughout the year and cold weather can cause pipes to break and burst. Although there are some tell-tell signs of this issue, such as water stains on walls or floors or an unpleasant and musty smell, detecting leaky pipes is challenging. With that said, it’s best to consult a professional to help determine whether your property has broken pipes.

HVAC Problems

Hurricane season often coincides with colder temperatures so we crank up the heat! However, ducts in the HVAC system can get worn out and damaged over time, especially during seasons like this, and cause leaks. For that reason, the system needs to be cleaned regularly and any water in it needs to be removed. Like broken pipes, it’s sometimes difficult to determine whether your HVAC system is causing a leak, so it’s best to consult a professional.

December is one of the rainiest months in Alabama and other regions of the southeast. With that said, it’s best to get ahead of the curve.

One of the best ways to get ahead is to create an Emergency Ready Profile. This is an immediate plan of action for how to restore your building after a disaster and get back to business. Additionally, we have 360 degree technology to document preloss conditions, including your equipment and where it was before disaster struck.

If want to prepare your business for future disasters, contact us today and we will help you create an Emergency Ready Profile.

Darnell Smith - Service That Goes Above and Beyond | SERVPRO® of Montgomery

11/2/2020 (Permalink)

Man standing in front of a brick wall SERVPRO® of Montgomery’s Darnell Smith went above and beyond when he volunteered to clean at a local S.E.C. game.

On a Friday afternoon in September, Operations manager Shonta Barnes sent a text to the production crew. Due to coronavirus concerns, E.S.P.N. wanted someone to clean throughout the S.E.C. game at the Crampton Bowl on Friday and Saturday, but there was a catch. The hours were on Friday from 8:00 A.M. to 5:00 P.M., but the shift on Saturday was from 2:00 P.M. to 1:00 A.M. “Who wants to volunteer?” she asked.

Crew Chief Darnell Smith did. His task was to disinfect all high touch areas, such as rails or door knobs, every thirty minutes. Darnell went above and beyond.

Not only did he clean every fifteen minutes, but he helped set up and wipe down twelve tables, set out forty to fifty sack lunches for the E.S.P.N. staff, fill a cooler with ice and keep it stocked with drinks. Whew! “I did things the SERVPRO way,” Darnell said.

SERVPRO emphasizes service and professionalism. As a matter of fact, our name comes from those two words!

It’s easy to go above and beyond for a company that values you, too. Darnell said, “I don’t feel like I’m just at work. I feel like I’m working for a family member. I may have to work on the weekend. I may not get off at five today, but I’m okay with it because I’m okay with being here.”

He has been with SERVPRO for four years and is still in awe of what he gets to do for a living. He said, “Sometimes, I’ll go to a home and think to myself, ‘look at all this water. In three or four days, this house is going to be dry as a bone.’ How we do that is crazy!”

When Darnell returned to work on Monday, he learned from owners Bruce and Brian Bowen that an employee from E.S.P.N. called SERVPRO’s corporate office and proposed the idea of him traveling with them the rest of the season. Although Bruce and Brian agreed to the proposal, it didn’t come to fruition after all. However, the proposal shows what an excellent asset Darnell was.

Darnell is just one of our large staff of technicians and professionals who will readily service your home should you need us.

If your home or business needs a COVID-19 cleaning or any of our services, we are here to help. You can contact us at any hour to learn more about our services or to report damages or a need. Get in touch today to speak with our team regarding our services.

Recovering at Your Business After a Disaster Strikes | SERVPRO® of Montgomery

10/19/2020 (Permalink)

insurance policies binders and pen sitting on black table in larger conference room If your business is hit by a disaster, Contact SERVPRO of Montgomery. We are here to guide you through the process.

Careful planning and strategizing is a key part of being a business owner, both for all of your everyday business decisions and when it comes to emergencies. Disasters devastate businesses every single year, leaving many business owners confused and unsure of how and if they will be able to reopen. Through careful planning, you can mitigate quite a bit of this uncertainty.

When you are considering how a disaster could impact your business, the first thing to be aware of is safety. Plan ahead to make sure you and your staff will be safe when a dangerous situation arises, and then consider how you will recover if there is damage to your building. Your restoration provider, your insurance company and your customers will all want to keep in touch, and you will have many resources available to you from organizations for financial assistance.

Ensuring Your Business Can Recover From a Disaster

Make contact with your insurance and restoration providers. No two commercial insurance policies are the same, so getting in touch with your insurance provider quickly after damage occurs is recommended. The process of filing a claim will vary, but once you get the details settled with your insurance company, you should reach out to your restoration provider as quickly as you are able so they can begin working on the damages.

Give customers updates on your status. Because of social media, it is easier than ever to keep in touch with your customers in real-time—and after a disaster, you absolutely should. Consider providing updates on your reopening timeline and any options customers have for supporting you while you work to recover (i.e. purchasing gift cards, making online orders, etc.).

Consider all your options for assistance. While a disaster is always a difficult thing to endure, business owners do have plenty of resources available for recovery through the Small Business Administration. Their disaster loan program is quite possibly the biggest help, as it is easy to qualify for, offers flexible repayment solutions and provides financial assistance for a variety of post-disaster expenses incurred.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

How We Assist With Mold Mitigation and Remediation | SERVPRO® of Montgomery

10/16/2020 (Permalink)

mold on white door in apartment building SERVPRO® of Montgomery professionals provide mold mitigation and remediation services. Contact us to find out more.

Some businesses advertise and guarantee “mold removal”. This is a false statement. Mold occurs naturally and is present all year, almost everywhere, indoors and outdoors. This makes it impossible to remove all mold from a home or business.          

Mold remediation focuses on returning mold levels back to normal, natural levels. Our qualified professionals understand the science behind mold and its growth and have the expertise to remediate the mold in your home or business.

Note that before mold remediation can begin, any source of water or moisture must be addressed. Otherwise, it could spread or return. After our initial assessment, we will work through a few steps: 

  1. Mold Containment

This is one of the most important steps in mold mitigation. We isolate the contaminated areas from the unaffected areas to prevent cross-contamination. If necessary, negative air chambers are used to barrier the contaminated area, and negative air pressure is used to keep the mold spores from spreading during the cleaning process. 

  1. Air Filtration

Mold concentrations level may spike in the air. “Air scrubbers” and HEPA vacuums prevent the spread of mold spores during the remediation process. 

  1. Cleaning Contents & Belongings

Furniture, décor, clothing, and other items can be affected by mold. We clean and sanitize your belongings and will remove odors and use deodorization equipment to help freshen your property. 

  1. Remove Mold-Infected Materials and Restore

Sometimes, mold can spread deep into the property and require that we remove affected materials like drywall or carpets. No need to worry! We remove and dispose of those mold-infested, porous materials and we use antifungal and antimicrobial treatments to eliminate mold colonies and help prevent the spread of new ones. We can also make repairs, like replacing the drywall and carpets, and help restore your property. It will look like it never even happened.

Give us a call at 334-284-1612! We will ask you some questions to determine the level of damage and the equipment and personnel needed to help you.

If you suspect mold in your home or business, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding mitigation services.

Why We Focus on Restoration Instead of Replacement | SERVPRO® of Montgomery

10/6/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Montgomery.

If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long and uphill battle, but the sooner you can get back into your home, the sooner you can begin to rebuild your life.

Though it can always be difficult to begin the recovery process, working with a good restoration company can make a tremendous difference. We will focus on restoring your home and belongings, instead of simply recommending a replacement, so you can save time and money and get back home more quickly. This can help you feel more at home when you return to your household, helping your family heal.

How Restoration Can Lead to Saving Time and Money

We can help you save money on your insurance. Thankfully, homeowners insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we are able to instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.

We can protect your sentimental items. When you have to quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our fleet of restoration equipment, however, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms and many other irreplaceable items over the years.

We make sure your home feels like home again. Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to cosmetic touches, we can handle all the elements of restoration that make a difference in the way your home feels.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.

Providing Aid in Cleanup Following Hurricane Sally Destruction | SERVPRO® of Montgomery

9/25/2020 (Permalink)

Disaster Recovery Team truck outside of the RSA Battle House Tower If you experience any commercial property damage, we can help. Contact SERVPRO of Montgomery to find out more.

A few weeks ago Hurricane Sally made landfall near Gulf Shores, Alabama. The slow-moving Category 2 Atlantic Hurricane met the shoreline with 105 mph winds and brought inches upon inches of rain. Streets once filled with drivers turned into rivers, flowing with debris. Boats docked in their seaside homes were drug miles inland onto deserted land. Thousands were left without power and the damage left behind totaled billions of dollars.

SERVPRO of Montgomery knows it takes quick action to handle any type of water intrusion.  Our professionals are trained to assess and handle any damage efficiently, preventing the growth and spread of mold. With so many commercial businesses along the coast, we loaded our trucks and the Disaster Recovery Team waited, anticipating a call to assist.

Currently, our team is in the gulf working on multiple buildings affected by Hurricane Sally, including the Grand Hotel, Souvenir City, and Crystal Shores. With quick response and a precisely executed plan, we hope to have these buildings ready to open soon.

If you have water damage anywhere at your commercial property, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding commercial business restoration services.

Make a Water Damage Check Part of Your Routine Maintenance | SERVPRO® of Montgomery

9/17/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage in your home? Contact SERVPRO of Montgomery, we are your local water restoration company and here to help.

There are many ways in which a house can develop issues, but one of the most detrimental things for homeowners is hidden water damage. Not only will there be problems with water spots, mold and more because of it, but it can also lead to structural problems in the home’s walls depending on what parts are effective.

Thankfully, there are many things you can look for to check for water damage in the home as part of your regular home maintenance routines. This can help you catch any issues before they become too serious and has the added benefit of not being as expensive of a claim on your insurance.

How to Check for Water Damage Around Your Home

Inspect your walls and ceilings. Walls tend to hide leaks rather well, but if you look closely at your drywall, you can often find evidence that they are there. Small things like discolored areas, paint that is peeling or soft spots might be indicative of a hidden leak that you should have a professional check out ASAP.

Don’t forget to look down. If water damage is present, it can gradually work its way down and get into the floor of your home, soaking into the subfloor and causing problems. If you notice any soft spots or buckling of your floor, it might be a sign that the subfloor has become saturated with moisture.

Inspect your roof. Your roof is your home’s best defense against water damage, so it is wise to check on it often. You can inspect it easily from the ground with binoculars to look for loose shingles or other signs of wear. You can also go out during the next rain shower to make sure your gutters are properly functioning and keeping water away from your foundation.

Pay close attention to the basement. Basements are not supposed to be the damp and musty places they have been given the reputation of being—in fact, they should not be. Check your basement often for signs of moisture and mold, and if you do notice any issues, be sure to have a professional check it out right away.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Doing What You Can to Reduce Your Fire Risk at Home | SERVPRO® of Montgomery

9/8/2020 (Permalink)

white fire alarm being tested by a person If you experience any damage due to a fire, we are here to help. Reach out to SERVPRO of Montgomery to learn more.

There will never be a good time to experience a house fire, but never experiencing one at all is certainly preferred. Practicing prevention can go a long way in reducing the likelihood that you will experience a house fire. It only takes 30 seconds for a fire to spread through the home and cause serious damages, but by preventing them altogether, you can keep your household significantly safer.

Reducing your overall risk profile is so important to your safety when it comes to house fires. By making sure your home is equipped with safety features, your family is prepared and you are practicing good habits, you can mitigate a fire’s likelihood and impact.

How You Can Reduce Your Household Fire Risk

Check your smoke detectors. Smoke detectors are always the first step in improving your household fire safety, as they will be the thing that notifies you if a fire has started. Be sure to do a monthly test to make sure they are operational, and keep track of when they were installed so you know when to replace the unit altogether.

Create a fire escape plan. Making sure that your family members feel comfortable escaping your home quickly in case of a fire is so important. Fire escapes should be done in under two minutes to avoid dangerous smoke inhalation. By drafting a solid plan and practicing it often, you can be certain that everyone will know exactly what to do.

Limit your fire risks. Practicing good fire safety habits on a daily basis can really add up, as you are reducing the chances that a fire can even start. Simple things, like not running cords under rugs, always attending to open flames and avoiding using frayed wires, will go a long way in ensuring your home will not be impacted by a fire to begin with.

Keep a fire extinguisher handy. Fire extinguishers are so important for having nearby while using any open flame. Though it is important to only use a fire extinguisher when the fire is small and contained, having one nearby can be the difference between a small flare-up and a large-scale house fire that causes significant damage.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.