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Your Guide to Water Damage Repairs in Montgomery | SERVPRO® of Montgomery

2/11/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Montgomery, we will help guide you through the restoration process.

If you have to file a water damage claim in 2021, you won’t be alone. Far from it, actually!

Did you know water damage claims has been growing steadily every year?

One in 50 American homeowners file one of these water damage claims each year. Even before the number of claims started rising, they were some of the most common claims made by homeowners.

You may be wondering when a leak and the resulting water issues become an issue that requires professional services and remediation help. Most homeowners aren’t sure.

You may know that some water can be cleaned up with towels or a mop and bucket if caught early enough. But if it’s more serious, water can start to damage your home within hours.

Here’s what you might see when your home has water damage that needs remediation by professionals:

Your windows or walls are warped. Wood in your home, like your window panes and walls, can start to warp if the water damage is severe. That means it’s vital if you notice these signs to get remediation help.

The floorboards or furniture show signs of damage. Wet wood will start to warp within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

You notice your home has a musty smell. Smell can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Meet the First Responder of the Year, Chief of Staff Addie | SERVPRO® of Montgomery

1/20/2021 (Permalink)

Chief of Staff Addie in uniform Meet Chief of Staff Joseph J. Addie, Jr. He was the recipient of SERVPRO’s First Responder Award for the Montgomery area.

Meet Chief of Staff Joseph J. Addie, Jr. He received Montgomery's "Firefighter of the Year" award for 2020 and was our nominee for SERVPRO’s National First Responder Award.

SERVPRO is a proud supporter of the nation’s first responders. For the last 3 years, SERVPRO has presented the award to honor the many men and women who rush into danger while everyone else rushes out.

On December 23rd, we had the pleasure of presenting Chief of Staff Addie with SERVPRO’s First Responder Award for the Montgomery area as his family proudly looked on. Chief of Staff Addie has dedicated the last 37 years of his life to serving the residents of Montgomery in various and challenging capacities within the Montgomery Fire and Rescue Department.

He began his career with the department as a member of the Hazardous Materials response team in 1983. Since then, he has received several promotions and held positions such as Fire Sergeant, Fire Captain, District Fire Chief over the Training Division, Director of Training, Deputy Fire Chief, and much more. As of August 23rd of 2019, he holds the title of “Chief of Staff,” replacing the retiring Chief of Staff J.L. Petrey. Throughout his career Chief of Staff Addie has shown exceptional work ethic.

“I never realized how committed I would feel about serving others. It is this commitment that keeps me here today,” Chief of Staff Addie said. “When people ask when I am going to retire, I am unable to give a time frame. It is difficult to plan a retirement date when you love what you do, and I truly love what I do.”

Leading up to the event, we had the pleasure of speaking to Chief of Staff Addie on a few occasions. During these encounters he was polite, friendly, and expressed gratitude for the opportunity to serve the community.

Thank you for your service, and we wish you the best in all that you do.

Odor Removal after Fire Damage | SERVPRO® of Montgomery

1/19/2021 (Permalink)

A large flame extends from a skillet on a stove Fire damage, including smoke and soot, can leave behind an awful smell that affects your belongings. Click here to learn the best practices to avoid f

One of the most troubling side effects of fire damage is the smoky odor it leaves behind. Why does smoke seem to stick to everything it touches? Smoke particles are tiny and can easily embed into porous materials like carpets, furniture, fabrics, books, and even paint which are, unfortunately, very common to our homes. Furthermore, certain materials, like plastics, that burned in the fire can make removing the smell even tougher. With that said, it’s best to leave fire, smoke, and soot restoration to the professionals!

After you’ve called us and before you leave the home, please be aware of how much you’re moving around the house. Try to limit your movements because with each step or touch you can further embed soot particles into upholstery and carpets. This means that even though it might be instinctive to throw sooty towels into the washer or start washing your walls, you shouldn’t!

At SERVPRO® of Montgomery, we have technicians who have the training, equipment, and several odor removal products to identify and efficiently eliminate these odors. Our technicians can identify not only the cause of the odor, but the conditions when smoke or a fire touched the surfaces of your belongings. This knowledge enables them to often remove the odor over time without a trace.

Successfully removing offensive odors can be a challenging task, so give us a call, and leave the job to us! We’ll take care of you.

If your home or business needs fire, smoke, or soot restoration or any of our services, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding our services.

Enjoy Winter Activities While Keeping Your Fire Risk Low | SERVPRO® of Montgomery

12/7/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Montgomery will be here to help.

Regardless of the season or the weather, house fires are a possibility. However, during the winter months, they can be even more likely according to a report done by the Red Cross recently. Many winter activities lead to an increased risk of a house fire, so it is important to prioritize fire safety during all that you do.

During any given month, cooking is the leading cause of house fires, with winter being no exception. However, the use of space heaters, fireplaces and decorations also increase in the winter, raising the fire risk with them. Fortunately, there is no need to give up these festive activities—it is just important that they are done safely.

Make Sure Your Fire Risk Is Low During the Holidays

Keep safe when cooking. Cooking and baking incidents are always a concern when it comes to house fires, and with holiday meals and the baking of winter treats, it is even more likely. It is important to always be safe while in the kitchen, keeping flammable items away from the stove and oven, having a fire extinguisher handy and never leaving cooking food unattended.

Heat the house with proper precautions. As a chill hits the air, making use of a space heater or fireplace is a must to stay toasty—as long as they are used safely. Though space hearts have become safer in recent years, they are still responsible for many fires every year. Be sure your model is equipped with safety features and never leave it running while no one is in the room. If you have a fireplace, follow safety guidelines every time you light a fire.

Decorate with care. Winter holiday decorations such as string lights are festive and fun, but they can introduce more dangers as well. Around 25% of fires of Christmas trees are started by decorations, but by checking your cords for wear and tear, unplugging everything when it will be unattended and safely plugging things into multiple outlets, you can greatly reduce the chances of this occurring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

The Reason Why Flash Floods Are Hazardous | SERVPRO® of Montgomery

11/30/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Montgomery is your local water & flood restoration expert. We will get the job done right, contact us today.

If it is a possibility that any type of severe weather will occur, staying safe is the top priority for everyone in its path. If that severe weather event happens to be a flash flood, staying safe becomes even more vital—and more difficult. Flooding is responsible for many deaths across the country each year, second only to heat in the weather-related fatality category. While any flood is dangerous, flash floods are especially concerning.

The sudden onset and little notice for flash floods makes them extremely hazardous, and they often impact urban areas and other parts of towns that are not used to flooding conditions. However, by knowing the facts, you can be safer in case you are ever faced with flash flooding conditions.

What Are the Risks of Flash Floods?

There is a level of risk associated with any type of flood, but due to the rapid onset of flash flooding, they present more risks than other types. Flash floods typically happen within three hours of heavy rainfall, often happening even sooner than that. With little notice, many people are caught by surprise by flash floods and do not know how to react.

What Is Important to Note About the Flash Flood Warning System?

Staying aware of local weather notices is key if a flash flood is a possibility, as this will provide you with the most accurate overview of rapidly changing conditions. If there is a flash flood watch issued, that means to stay alert, as conditions are ripe for a flash flood to occur.

If that is escalated to a warning, it is important to begin to execute your evacuation or safety plan. If there is a flash flood emergency declared, move as quickly as possible to higher ground.

What Should I Remember About Flash Flood Safety?

If there is a flash flood warning, safety is key—as is being able to think quickly to keep yourself and your family safe. Memorizing these tips can help you plan and execute your evacuation plan safely, even with little notice.

  • Tune into local weather alerts so you can stay up-to-date on conditions.
  • Plan out your evacuation and review the plan with every member of your household.
  • Do not try to cross floodwaters, either on foot or in the car.
  • Do not come into contact with floodwater if possible.
  • Have multiple evacuation routes in mind in case water blocks your path.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Here’s What You Do After Water Damage Happens to Your Home | SERVPRO® of Montgomery

11/18/2020 (Permalink)

SERVPRO® water damage graphic Water damage can be devastating and overwhelming. Take these steps immediately after water damage.

Flooding in your home can be damaging and devastating. Anything from heavy rains to burst pipes and appliance malfunctions can easily land you in this overwhelming position.

Relax, we’re here to help! Here are some steps to take immediately after water damage happens to your home.

Safety First

Your belongings can be replaced, but your family cannot be. Make sure you and your family are safe. Beware of electrical and “slip and fall” hazards. Stay out of rooms where ceilings are sagging should it collapse. Water damage can lead to mold growth within hours which can cause health effects after prolonged exposure. With that said, after you determine that everyone is safe it’s important to act immediately to take care of the problem.

Call Us

Within 24-48 hours, water damage cleanup should begin. There are a few routes you can take from here, but we recommend that you give us a call as soon as possible. After we collect the necessary information to best serve you, we’ll come to your property to assess the damage and get to work.

Start Cleanup

Before we arrive, you might start trying to clean up the mess. Although tempting, don’t use a household vacuum to remove water. Instead, use a mop to clean up excess water. You should gather colored and loose items, like rugs, from floors as they can leave behind a stain should they meet water.

After you’ve done what you can you might find that the rest of the damage requires professional assistance. At SERVPRO®, we have the expertise and equipment to help complete the job.

We got it from here! From there, we’ll take the following steps:

Water Removal

We have powerful pumps and vacuums that can remove up to hundreds of thousands of gallons of water. We’ll use these to minimize further damage to your property. To remove water from hard to reach places, we’ll use air movers and humidifiers.

Cleaning and Sanitizing

Water damage can destroy expensive and meaningful items like furniture and clothing. Furthermore, water damage can leave behind a musty smell. Our specialized cleaning techniques, air scrubbers, and fogging equipment can restore and sanitize your belongings and remove unpleasant odors.

Restoration

Sometimes, restoring your property to pre-water damage condition requires reconstruction. This can range from replacing drywall panels to rebuilding rooms of the property. Whatever solution your home needs, we will do our part in helping you get it.

If you have water damage anywhere in your home you can count on us to help. You can contact us at any hour of the day to learn more about our services or to report damages.

It’s Hurricane Season – Take Steps to Prevent Water Damage | SERVPRO® of Montgomery

11/10/2020 (Permalink)

SERVPRO® of Montgomery Storm Image It’s hurricane season and one of the rainiest months is around the corner. Take steps to prevent and prepare for water damage to your property.

Hurricane rainfall presents opportunity for water damage to your property. Leaks and floods can cause damage to your property and require that you temporarily move out of your building while it’s restored. This presents a challenge as you want to get back to business as usual as soon as possible! Furthermore, severe leaks can lead to floods which can increase your risk of exposure to mold, chemical hazards, injuries, and more.

Fortunately, these inconveniences are preventable! Whether your water emergency occurs in an office building or big box store, it is imperative that you take measures to prevent leaks and damage to your property. Keep a look out for the following:

Damaged Windows

Water can seep through windows that aren’t properly sealed. This can cause mold build-up and damage to walls. Because caulk, the material that’s often used to seal windows, breaks down over time, be sure to have your windows resealed regularly.

Broken Pipes

Changes in pressure throughout the year and cold weather can cause pipes to break and burst. Although there are some tell-tell signs of this issue, such as water stains on walls or floors or an unpleasant and musty smell, detecting leaky pipes is challenging. With that said, it’s best to consult a professional to help determine whether your property has broken pipes.

HVAC Problems

Hurricane season often coincides with colder temperatures so we crank up the heat! However, ducts in the HVAC system can get worn out and damaged over time, especially during seasons like this, and cause leaks. For that reason, the system needs to be cleaned regularly and any water in it needs to be removed. Like broken pipes, it’s sometimes difficult to determine whether your HVAC system is causing a leak, so it’s best to consult a professional.

December is one of the rainiest months in Alabama and other regions of the southeast. With that said, it’s best to get ahead of the curve.

One of the best ways to get ahead is to create an Emergency Ready Profile. This is an immediate plan of action for how to restore your building after a disaster and get back to business. Additionally, we have 360 degree technology to document preloss conditions, including your equipment and where it was before disaster struck.

If want to prepare your business for future disasters, contact us today and we will help you create an Emergency Ready Profile.

Darnell Smith - Service That Goes Above and Beyond | SERVPRO® of Montgomery

11/2/2020 (Permalink)

Man standing in front of a brick wall SERVPRO® of Montgomery’s Darnell Smith went above and beyond when he volunteered to clean at a local S.E.C. game.

On a Friday afternoon in September, Operations manager Shonta Barnes sent a text to the production crew. Due to coronavirus concerns, E.S.P.N. wanted someone to clean throughout the S.E.C. game at the Crampton Bowl on Friday and Saturday, but there was a catch. The hours were on Friday from 8:00 A.M. to 5:00 P.M., but the shift on Saturday was from 2:00 P.M. to 1:00 A.M. “Who wants to volunteer?” she asked.

Crew Chief Darnell Smith did. His task was to disinfect all high touch areas, such as rails or door knobs, every thirty minutes. Darnell went above and beyond.

Not only did he clean every fifteen minutes, but he helped set up and wipe down twelve tables, set out forty to fifty sack lunches for the E.S.P.N. staff, fill a cooler with ice and keep it stocked with drinks. Whew! “I did things the SERVPRO way,” Darnell said.

SERVPRO emphasizes service and professionalism. As a matter of fact, our name comes from those two words!

It’s easy to go above and beyond for a company that values you, too. Darnell said, “I don’t feel like I’m just at work. I feel like I’m working for a family member. I may have to work on the weekend. I may not get off at five today, but I’m okay with it because I’m okay with being here.”

He has been with SERVPRO for four years and is still in awe of what he gets to do for a living. He said, “Sometimes, I’ll go to a home and think to myself, ‘look at all this water. In three or four days, this house is going to be dry as a bone.’ How we do that is crazy!”

When Darnell returned to work on Monday, he learned from owners Bruce and Brian Bowen that an employee from E.S.P.N. called SERVPRO’s corporate office and proposed the idea of him traveling with them the rest of the season. Although Bruce and Brian agreed to the proposal, it didn’t come to fruition after all. However, the proposal shows what an excellent asset Darnell was.

Darnell is just one of our large staff of technicians and professionals who will readily service your home should you need us.

If your home or business needs a COVID-19 cleaning or any of our services, we are here to help. You can contact us at any hour to learn more about our services or to report damages or a need. Get in touch today to speak with our team regarding our services.

Recovering at Your Business After a Disaster Strikes | SERVPRO® of Montgomery

10/19/2020 (Permalink)

insurance policies binders and pen sitting on black table in larger conference room If your business is hit by a disaster, Contact SERVPRO of Montgomery. We are here to guide you through the process.

Careful planning and strategizing is a key part of being a business owner, both for all of your everyday business decisions and when it comes to emergencies. Disasters devastate businesses every single year, leaving many business owners confused and unsure of how and if they will be able to reopen. Through careful planning, you can mitigate quite a bit of this uncertainty.

When you are considering how a disaster could impact your business, the first thing to be aware of is safety. Plan ahead to make sure you and your staff will be safe when a dangerous situation arises, and then consider how you will recover if there is damage to your building. Your restoration provider, your insurance company and your customers will all want to keep in touch, and you will have many resources available to you from organizations for financial assistance.

Ensuring Your Business Can Recover From a Disaster

Make contact with your insurance and restoration providers. No two commercial insurance policies are the same, so getting in touch with your insurance provider quickly after damage occurs is recommended. The process of filing a claim will vary, but once you get the details settled with your insurance company, you should reach out to your restoration provider as quickly as you are able so they can begin working on the damages.

Give customers updates on your status. Because of social media, it is easier than ever to keep in touch with your customers in real-time—and after a disaster, you absolutely should. Consider providing updates on your reopening timeline and any options customers have for supporting you while you work to recover (i.e. purchasing gift cards, making online orders, etc.).

Consider all your options for assistance. While a disaster is always a difficult thing to endure, business owners do have plenty of resources available for recovery through the Small Business Administration. Their disaster loan program is quite possibly the biggest help, as it is easy to qualify for, offers flexible repayment solutions and provides financial assistance for a variety of post-disaster expenses incurred.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

How We Assist With Mold Mitigation and Remediation | SERVPRO® of Montgomery

10/16/2020 (Permalink)

mold on white door in apartment building SERVPRO® of Montgomery professionals provide mold mitigation and remediation services. Contact us to find out more.

Some businesses advertise and guarantee “mold removal”. This is a false statement. Mold occurs naturally and is present all year, almost everywhere, indoors and outdoors. This makes it impossible to remove all mold from a home or business.          

Mold remediation focuses on returning mold levels back to normal, natural levels. Our qualified professionals understand the science behind mold and its growth and have the expertise to remediate the mold in your home or business.

Note that before mold remediation can begin, any source of water or moisture must be addressed. Otherwise, it could spread or return. After our initial assessment, we will work through a few steps: 

  1. Mold Containment

This is one of the most important steps in mold mitigation. We isolate the contaminated areas from the unaffected areas to prevent cross-contamination. If necessary, negative air chambers are used to barrier the contaminated area, and negative air pressure is used to keep the mold spores from spreading during the cleaning process. 

  1. Air Filtration

Mold concentrations level may spike in the air. “Air scrubbers” and HEPA vacuums prevent the spread of mold spores during the remediation process. 

  1. Cleaning Contents & Belongings

Furniture, décor, clothing, and other items can be affected by mold. We clean and sanitize your belongings and will remove odors and use deodorization equipment to help freshen your property. 

  1. Remove Mold-Infected Materials and Restore

Sometimes, mold can spread deep into the property and require that we remove affected materials like drywall or carpets. No need to worry! We remove and dispose of those mold-infested, porous materials and we use antifungal and antimicrobial treatments to eliminate mold colonies and help prevent the spread of new ones. We can also make repairs, like replacing the drywall and carpets, and help restore your property. It will look like it never even happened.

Give us a call at 334-284-1612! We will ask you some questions to determine the level of damage and the equipment and personnel needed to help you.

If you suspect mold in your home or business, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with our team regarding mitigation services.